Organisations who embrace diversity will reap the benefits of resourcing from a wider pool of talent, broaden their market, improve productivity and raise their profile in the community. 1. 2Describe how to treat other people in a way that is sensitive to their needs 1. One should treat others as one would like others to treat oneself 2. One should not treat others in ways that one would not like to be treated. Keeping the above as a thumb of rule we can treat other people in a way that is sensitive to their needs. . 3 Describe how to treat other people in a way that respects their abilities, background, values, customs and beliefs . Every individual's needs have to be taken into account and respected when sorting out disagreements. Also we need to listen to people's needs and support them through and that way they will feel valued. Different people will have different standards and levels of understanding, so we need to use the appropriate language and respect confidentiality 1. Describe ways in which it is possible to learn from others at work. Different people follow different strategies to solve difficult situations. So, it is good to take that opportunity to learn from co-workers and sharpen the skills. Pay attention to see how your colleagues act and react,ask for demonstration ,guidance from the experienced hands and developing strong networks of relationships to be successful. 203. 2: Understand how to maintain security and confidentiality at work and deal with concerns. 2. Outline the purpose and benefits of maintaining security and confidentiality at work Information / Data security means protecting all the data and information from unauthorised access.. Information security is a business requirement and also a legal requirement. There would be highly sensitive informations at the workplace which should be held secured and confidential. Confidentiality maintenance also relates to professionalism of the organisation. So employees must make sure they maintain a professional attitude and not share / disclose any sensitive information without authorisation from the organisation. . 2 Outline requirements for security and confidentiality in an organisation. Confidentiality and information security are the key aspects for an organisation. All information have to be original and true, and should be free from any errors. An organisation has to be ready at all times to give access to the systems that store, process and deliver information to the right people at the right time. All companies have and should have their own policies and procedures regarding security and confidentiality. 2. Outline legal requirements for security and confidentiality as required Every organisation should be careful of how they handle and respect data that passes through their hands. Data Protection Act 1998;Human Rights Act 1998;Common Law of Confidentiality gives us a clear picture of the legal requirement and the best practices for confidentiality and security within an organization. For confidential handling of material share only what is essential and alert them to the company guidance ;Think before taking the information out of the office i. e. via memory stick or paper.
If information has to be released ensure that it is only as much as is required for the purpose required and that the recipient is aware of their responsibilities with regard to the information being received; Ensure safe disposal of data material; Inform senior staff if you have any concerns regarding security or confidentiality. For security within an organization Access Rights to Data: Limited to admin support and directors only. Only directors or other authorised staff can transport data. Network Protection: make sure you have all computers have fire walls and antivirus protection.
Data carrying devices: Make sure that USB memory stick and external hard drive are all encrypted. 2. 4 Describe procedures for dealing with concerns about security and confidentiality in an organisation. Every employee should be made aware of the rules and regulations of the organisation. Following are the procedures to be followed for dealing with concerns about security and confidentiality in an organisation. 1) Identify potential problems 2) Identify potential loss due to each problem 3) Determine possible preventative measures 203. 3: Understand the purpose and procedures for keeping waste to a minimum in a business environment. . 1 Explain the purpose of keeping waste to a minimum It is important to keep waste to a minimum in the work place. The more you waste, the more money it is going to cost the company. Companies have procedures like recycling which helps to keep your workplace tidy whilst saving money 3. 2 Describe the main causes of waste that may occur in a business environment When leaving the room or office, one has to make sure that lights that are no longer in use should be switched off, Most of the time we tend to forget about them and leave them on, thereby causing more expenses for the organisation and destroying the ecosystem. . 3 Describe ways of keeping waste to a minimum. As our organization is much related to electronics, the lion portion of waste composed of electronic waste which cannot be easily disposed off. but the organistion had a perfect knowledge and knowhow in minimizing waste. A specialised parts harvesting and component level repair teams working rigorously everyday to keep the waste minimum under the non renewable category. 3. 4 Identify ways of using technology to reduce waste All machines have a period within which it has to be serviced and certified as good enough to be used.
When these checks are performed regularly on a schedule the equipments run longer and therefore it minimises the chances of buying new machines before the life time of the machine already in hand. This saves money for the organisation. Maintaining the machines also helps consume less power, and less expenses on repairing and replacement of parts. 3. 5 Outline the purpose and benefits of recycling Recycling helps resource conservation of energies (renewable and non-renewable), solid waste reduction thereby conserving the ecosystem, environmental protection e. g trees and other living things and also helps ith the social and economic development. Recycling •Saves the Earth •Saves Energy •Helps reduce Global Warming and Pollution •Reduces Waste Products in Landfills saving the earth and ecosystem •Helps you Save Money. 3. 6 Describe organisational procedures for recycling materials Our organization maintains the procedures for recycling strictly to do the business in eco friendly ambience. As a part of it waste bins located at different locations and helps to sort the renewable waste. And a specialised parts harvesting and component level repair teams working rigorously everyday to keep the waste minimum under the non renewable category.